Effective Date: 25th October 2024

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Welcome to GlobalSIMs, a trading brand of Harivox UK Ltd. By purchasing a SIM card or activating a SIM card through our website, you agree to be bound by the following terms and conditions. Please read them carefully.

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1. Acceptance of Terms

By accessing or using our website and services, you confirm that you accept these terms and conditions and that you agree to comply with them. If you do not agree to these terms, you must not use our website.

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2. Definitions

• “Company” refers to Harivox UK Ltd, operating under the brand GlobalSIMs.

• “Website” refers to www.globalsimshub.com (or other URLs owned by the Company).

• “Customer” refers to any individual or entity that purchases or activates a SIM card through our website.

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3. Eligibility

To purchase or activate a SIM card from GlobalSIMs, you must be at least 18 years old and capable of entering into a legally binding contract. By using our services, you confirm that you meet these eligibility requirements.

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4. Product Information

All SIM cards sold on our website are subject to availability. We strive to provide accurate product descriptions and pricing; however, errors may occur. If we discover an error in the pricing or description of a product you ordered, we will notify you as soon as possible.

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5. Ordering and Payment

• Ordering: By placing an order, you are offering to purchase a SIM card subject to these terms.

• Payment: All transactions are processed through secure payment gateways. By providing payment information, you confirm that you are authorized to use the payment method.

6. Shipping and Delivery

• Shipping: We aim to dispatch all orders promptly. Delivery times may vary based on location and carrier.

• Risk of Loss: The risk of loss and title for purchased items pass to you upon delivery to the carrier.

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7. SIM Card Activation

• Activation: To activate your SIM card, you must follow the instructions provided on our website. Activation is subject to the terms of the service provider associated with the SIM card.

• Account Verification: You may be required to verify your identity and provide personal information for activation purposes.

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8. Returns and Refunds

• Returns: Due to the nature of SIM cards, we do not accept returns once the SIM card has been activated.

• Refunds: Refunds may be granted at our discretion if the SIM card is unused and has not been activated. Please contact our customer service for assistance.

• Refunds for Online Top-Up Service: GlobalSIMs are unable to issue a refund for top ups that have already been processed. Refunds are only issued at our discretion, if any technical issues arise with our online top service.

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9. Limitation of Liability

To the fullest extent permitted by law, GlobalSIMs (Harivox UK Ltd) shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or services.

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10. Indemnification

You agree to indemnify, defend, and hold harmless GlobalSIMs and its affiliates from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from your use of our services or violation of these terms.

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11. Changes to Terms

We may revise these terms and conditions from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of the site after changes are made constitutes acceptance of the new terms.

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12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England & Wales. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts located in England & Wales.

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13. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

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GlobalSIMs (Harivox UK Ltd)
Email: globalsims.service@gmail.com
 

Thank you for choosing GlobalSIMs! We appreciate your business.